Travel Insurance

Whether you're traveling for leisure or business, you'll appreciate the benefits and coverage Allianz Travel Insurance plans can provide. We helped over 25 million people last year plan for the unpredictable with financial protection and 24/7 support from our travel professionals around the world.

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Travel Insurance from Allianz offers these great features:

  • ✔ Interruption

  • ✔ Trip Cancellation

  • ✔ Emergency Medical

  • ✔ Baggage Loss/Damage

  • ✔ Travel Delay

  • ✔ 24-Hr Assistance Hotline

Single Trip Plans:

At Allianz Global Assistance, their single trip travel insurance offerings range from the Essential Plan, which gives affordable peace of mind, to the Classic Plan, which is designed for families and individuals traveling abroad who may experience a number of unforeseen covered challenges and inconveniences.

  • Essential Plan
  • Affordable protection for domestic travel

  • Trip Cancellation
  • Trip Interruption
  • 24-Hr Assistance Hotline
  • Pre-Existing Medical Conditions
  • Basic Plan
  • The economical choice for domestic & international travelers
  • Trip Cancellation
  • Trip Interruption
  • Emergency Medical Care
  • Emergency Medical Transportation
  • Baggage Loss/Damage
  • Baggage Delay
  • Travel Delay
  • 24-Hr Assistance Hotline
  • Pre-Existing Medical Conditions
  • Classic Plan
  • Our most popular plan for family vacations, cruises and tours
  • Trip Cancellation
  • Trip Interruption
  • Emergency Medical Care
  • Emergency Medical Transportation
  • Baggage Loss/Damage
  • Baggage Delay
  • Travel Delay
  • Trip Change Protector
  • 24-Hr Assistance Hotline and Concierge
  • Pre-Existing Medical Conditions
Frequently asked questions:

Why do I need travel insurance?

Just as you have home or car insurance, travel insurance is no different, by protecting the investment you make in travel plans. Travel insurance can protect your financial investment (up to the amount of your policy limits) should your trip be cancelled or interrupted for a covered reason, as well as provide additional benefits like baggage protection and emergency medical and dental coverage.

What is included under non-refundable costs?

Non-refundable costs include your trip deposits/payments that would be lost if you had to cancel for a covered reason prior to trip departure. Some examples include cruise, tour and airline ticket costs. Be sure to consult your travel coordinator to determine what costs are non-refundable for your particular trip as cancellation policies vary.

What does travel insurance cover?

Travel insurance can provide benefits for a number of situations that may occur before or during your trip, including:

  • Trip Cancellation Protection
  • Trip Interruption Protection
  • Emergency Medical/Dental
  • Emergency Medical Transportation
  • Lost/Stolen/Damaged Baggage
  • Travel Delay

For definitions of these terms, please click here.

Note: not all plans include each benefit listed here. Please see the Certificate of Insurance/Policy for terms, conditions, and exclusions.

What will the 24-hour Hotline Assistance do for me?

Our 24-hour hotline is staffed with multilingual specialists who can help you with all types of situations from anywhere in the world, from reporting lost baggage to getting emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash in case of emergency and guarantee payment to gain admission into a hospital.

If I cancel my trip, do I get my money back?

Trip cancellation coverage gives cash back for prepaid, nonrefundable payments if you have to cancel your trip for one of the reasons covered by your policy. Some reasons include sudden covered medical emergencies, financial default of a covered airline, cruise line or tour operator, employer termination, terrorist incidents, and jury duty. Some reasons for cancellation aren't covered, such as changing your mind about taking a trip or other things not named in your policy/certificate of insurance. Not all plans include trip cancellation coverage. Please see the Certificate of Insurance/Policy for terms, conditions, and exclusions.

If you cancel your trip for a covered reason, you must notify your travel supplier(s) within 72 hours of the cancellation.

Who provides the insurance for these programs?

Insurance benefits underwritten by BCS Insurance Company, Jefferson Insurance Company or Nationwide Mutual Insurance Company and Affiliated Companies, depending on insured’s state of residence and plan type. Plan(s) may not be available to residents of all states. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Non-insurance benefits/products are provided and serviced by AGA Service Company. Consumer is responsible for charges incurred from outside vendors for assistance or concierge services. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA.

Can I change the details of my insurance policy?

Yes, as long as you have not already departed on your trip or filed a claim. For fastest service, visit our online policy management tool.

How do I get another copy of my policy documents?

You can request an additional copy of your policy documents by visiting our online policy management tool.

How do I cancel a policy?

For fastest service, you can cancel your policy by visiting our online policy management tool. For a full refund of your premium, you must cancel within 10 days of your policy purchase and have not filed a claim or departed on your trip.

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Benefit Descriptions

Published Sep 06, 2018

Please note that these descriptions are solely intended to help our customers understand plan details, and should not be used to interpret coverage. Not all of these benefits are included in every Allianz Global Assistance travel insurance plan. For official definitions regarding coverage, as well as the maximum limit for each benefit, please refer to your plan documents.

Trip Cancellation – Provides reimbursement for prepaid, non-refundable expenses if you must cancel your trip due to a covered reason.

Trip Interruption – Provides reimbursement for the unused, non-refundable portion of your trip and additional transportation costs to return home due to a covered reason.

Emergency Medical / Dental – Reimbursement for the cost of treatment associated with a covered medical or dental emergency incurred while traveling. A deductible may apply. Dental sublimit applies.

Emergency Transportation – Provides medically necessary transportation to the nearest hospital or appropriate facility.

Travel Delay – Provides reimbursement for certain eligible expenses due to a covered travel delay.

Baggage Loss – Provides reimbursement if your baggage is lost, damaged or stolen while you are traveling.

Baggage Delay – Your baggage is delayed by a common carrier while on your trip for period specified in your plan documents.

Trip Change Protector – If you must cancel or change your airline, rail, cruise, or tour itinerary for a covered reason, this benefit can reimburse you for any fee or extra expense charged by a carrier or supplier.

* - Please note that these descriptions are solely intended to help our customers understand plan details, and should not be used to interpret plan benefits. For official definitions regarding coverage, please refer to your Letter of Confirmation and Certificate of Insurance/Policy.